Terms & Conditions

Important — read before signing

This agreement is between you (the Seller) and iAutoMotive Ltd. By signing, you authorise iAutoMotive to take physical possession of your vehicle, list it for sale at full retail market price, negotiate with buyers, and remit the net proceeds to you after deducting any pre-authorised costs.

You should read this agreement in full before signing. If you have any questions, contact us at hello@iautomotive.co.uk before you sign.

You have the right to receive a copy of this signed agreement. We will send you a copy by email immediately after signing.

iAutoMotive will advertise the Vehicle at the Listing Price stated in the Financial Summary section of this agreement, at a Price Positioning determined by iAutoMotive based on live market data. iAutoMotive will work to achieve the highest possible Sale Price. iAutoMotive does not charge a commission fee on the Sale Price. iAutoMotive is entitled to earn commissions from warranty and finance products sold to the Buyer — these do not reduce the Seller’s Minimum Return.

The Seller is entitled to receive Payment of no less than the Minimum Return stated in the Financial Summary, after deduction of any pre-agreed Costs, paid to the bank account details provided in the Financial Summary section. iAutoMotive will not adjust or reduce the Minimum Return without the Seller’s prior written consent.

Payment of the Minimum Return to the Seller will be made within 48 hours of all of the following conditions being satisfied: (i) legal title to the Vehicle has passed to the Buyer; (ii) the 7-day buyer return period has expired without a return being initiated; (iii) no disputes are open in relation to the transaction; (iv) where the Buyer has financed their purchase, the lender has confirmed funding; and (v) all compliance checks have been completed. iAutoMotive will notify the Seller by SMS and email at each stage of this process and when Payment is released.

All funds received from the Buyer are held in a designated client account, separate from iAutoMotive’s operating accounts, pending satisfaction of the conditions in clause (3) above. The Seller’s funds are protected at all times and may not be used for any other purpose by iAutoMotive.

Where the Vehicle has an outstanding Finance Balance, iAutoMotive will obtain a settlement figure from the relevant lender and settle the Finance Balance directly from the sale proceeds prior to remitting the balance to the Seller. Where the Finance Balance exceeds the expected net proceeds (negative equity), the Seller must pay the shortfall to iAutoMotive before the Vehicle is listed for sale. This shortfall will be held in the client account and applied to the settlement on completion.

Should Payment fall due on a weekend or UK public holiday, Payment will be made on the next working day.

iAutoMotive accepts full responsibility for any damage caused to the Vehicle whilst the Vehicle is in iAutoMotive’s care, custody or control that was not recorded at the time of Handover. Any such damage will be repaired by iAutoMotive at iAutoMotive’s own expense and shall not constitute a Cost chargeable to the Seller.

The Vehicle will be covered under iAutoMotive’s motor trade insurance policy at all times whilst in iAutoMotive’s possession, including during transportation, test drives conducted by approved staff or buyers, and storage at iAutoMotive’s premises. iAutoMotive will provide evidence of this insurance to the Seller upon reasonable request.

iAutoMotive will exercise the same standard of care over the Vehicle as a reasonably competent motor trader would exercise over their own stock. iAutoMotive shall not use the Vehicle for any purpose other than those reasonably required to carry out its obligations under this agreement.

In the event that iAutoMotive identifies damage to the Vehicle not recorded at Handover, iAutoMotive will notify the Seller in writing within 48 hours of discovery, together with a description of the damage and iAutoMotive’s proposed remedy.

Nothing in this agreement limits or excludes iAutoMotive’s liability for negligence, breach of duty, or wilful misconduct causing loss or damage to the Vehicle, or any other liability that cannot lawfully be excluded or limited under the laws of England and Wales.

In the event of theft, fire, or total loss of the Vehicle whilst in iAutoMotive’s possession, iAutoMotive will notify the Seller immediately and will process an insurance claim on the Seller’s behalf. The Seller will be entitled to the insured value of the Vehicle less any agreed Costs.

iAutoMotive and the Seller agree to record all known damage, faults, and condition issues relating to the Vehicle at the time of Handover. It is the Seller’s responsibility to disclose all known cosmetic, mechanical, electrical, technical, or historical defects, including any previous accident damage, to iAutoMotive at or before the time of signing this agreement.

The condition notes recorded at Handover represent the Vehicle’s condition as understood by both parties at the time of signing. Any undisclosed defects or damage identified after Handover that are shown to have pre-existed the Handover date may be deducted as a Cost from the Seller’s proceeds, provided that iAutoMotive has obtained the Seller’s written approval for the cost of remedying such defect before any Works are carried out.

The Seller is to deliver or make available the Vehicle to iAutoMotive at the agreed date, time, and location, which will constitute the commencement of the Minimum Period of this agreement.

The Seller is responsible for clearing the Vehicle of all personal effects before Handover. iAutoMotive is not liable for any personal effects left in the Vehicle after the Handover date.

The Seller may request that iAutoMotive collects the Vehicle from the Seller’s address. Vehicle collection is subject to availability and must be arranged in advance. iAutoMotive will confirm the collection date and time in writing.

Collection charges are calculated at £0.50 + VAT per mile between the nearest iAutoMotive lot and the Seller’s postcode, with a minimum collection charge of £75 for collections of 10 miles or more from the nearest lot. Collections within 10 miles of a lot carry no minimum charge. Collection charges constitute a Cost under this agreement.

The Seller agrees to ensure the Vehicle has sufficient fuel or charge for transportation to iAutoMotive’s premises. If iAutoMotive is required to purchase additional fuel or arrange charging to return the Vehicle to the lot, the cost of doing so will constitute a Cost under this agreement.

iAutoMotive will conduct all collection driving under its motor trade insurance policy. The Seller’s own insurance is not required during transportation by iAutoMotive.

Following Handover, iAutoMotive will conduct an HPI check on the Vehicle. A clear HPI result is required before the Vehicle can be listed for sale. If the HPI check reveals outstanding finance, a theft marker, a write-off marker, or any other material issue, iAutoMotive will notify the Seller in writing within 48 hours. iAutoMotive cannot list the Vehicle until any such issues are resolved.

Following the HPI check, the Vehicle will undergo a PDI to determine its mechanical, electrical, technical, and cosmetic condition. Any faults or defects identified during the PDI that iAutoMotive considers should be remedied before listing will be reported to the Seller in writing with a corresponding quote (including parts, labour, and VAT where applicable) within 5 working days of Handover.

iAutoMotive will not carry out any Works on the Vehicle without the Seller’s prior written approval. The Seller’s pre-authorised maximum spend for Works is stated in the Financial Summary section of this agreement. Any Works exceeding this amount require separate written approval from the Seller before being carried out.

Should the Seller receive a PDI quote from iAutoMotive and wish to withdraw from this agreement solely because they do not wish to proceed with the unexpected costs contained in that quote, the Seller must provide written refusal within 5 working days of receiving the quote. In such circumstances this agreement will cease and the Seller will not be liable for a Termination Fee. The Seller must, however, settle any Costs already incurred (for example, collection charges or HPI check fees) by means of Payment to iAutoMotive.

iAutoMotive will arrange professional photography and produce an AI-assisted vehicle description for the listing. The Seller may request to review the listing content before it goes live by notifying iAutoMotive in writing at the time of signing this agreement or within 24 hours of Handover.

Should the Seller wish to withdraw from this agreement within the Minimum Period for any reason (other than rejection of an unexpected PDI quote as described in Section H(4)), the Seller is liable for the Termination Fee of £399 as well as settlement of all outstanding Costs by means of Payment to iAutoMotive. The Vehicle and all its keys and documentation will not be released to the Seller until all outstanding amounts have been settled.

iAutoMotive will list the Vehicle in accordance with its pricing strategy. The agreed Listing Price and the Minimum Return to the Seller are as stated in the Financial Summary section. iAutoMotive may, in its reasonable commercial judgement and with the aim of achieving a sale, reduce the Listing Price during the Entire Period. The following automatic price reduction schedule applies unless the Seller has provided written instructions to the contrary: a reduction of 3% at Day 30 on lot, 6% at Day 45, and 10% at Day 60. iAutoMotive will notify the Seller in writing before each scheduled price reduction. The Minimum Return to the Seller will not fall below the figure stated in the Financial Summary without the Seller’s express written consent.

From the date of signing this agreement, iAutoMotive has full exclusivity over the advertisement and sale of the Vehicle. The Seller agrees that no other marketing, advertisement, or sales activity will take place in relation to the Vehicle — whether by the Seller personally or by any third party — during the Entire Period. All existing advertisements for the Vehicle on any platform must be removed or deactivated with immediate effect upon signing.

Should the Vehicle be sold to a buyer not introduced by iAutoMotive during the Entire Period, the Seller shall be liable to pay iAutoMotive all outstanding Costs before iAutoMotive will release the Vehicle, its keys, and its documentation.

Should the Vehicle carry or fall into negative equity in relation to any outstanding Finance Balance during the Entire Period, iAutoMotive will not be able to fund any Works as a Cost until the negative equity position is resolved. Any outstanding Costs must be settled by the Seller by means of Payment on the date of sale or at point of Notice.

Should the Vehicle be sold and the Buyer subsequently enforce their right to return the Vehicle under the Consumer Rights Act 2015 (including the 30-day short-term right to reject), this agreement will continue in full force and effect during any return or resolution period. iAutoMotive will manage the return process on the Seller’s behalf, including arranging re-collection and relisting the Vehicle if the return is accepted. The Seller’s Minimum Return will be recalculated accordingly if the Vehicle is relisted and sold at a different price.

iAutoMotive reserves the right to conduct appropriate identity and fraud verification checks on the Seller at any point during the Entire Period in accordance with our obligations under the Money Laundering Regulations 2017. iAutoMotive may suspend or terminate this agreement if satisfactory verification cannot be obtained, in which case no Termination Fee will be charged to the Seller.

iAutoMotive will notify the DVLA of the change of vehicle keeper within 5 working days of a completed sale, as required by law. The Seller authorises iAutoMotive to complete the relevant sections of the V5C logbook on the Seller’s behalf for this purpose.

This agreement constitutes the entire agreement between the parties relating to its subject matter and supersedes all previous agreements, representations, warranties, or understandings between the parties, whether written or oral.

No variation to this agreement shall be effective unless made in writing and signed by both parties or their authorised representatives. Verbal variations or amendments are not binding.

All parties agree to keep the contents of this agreement, including its financial terms, confidential, except as required by law, a court of competent jurisdiction, or a governmental or regulatory authority.

iAutoMotive processes personal data in connection with this agreement in accordance with its Privacy Policy, available at iautomotive.co.uk/legal/privacy, and in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

This agreement shall be governed by and construed in accordance with the laws of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement.

If any provision of this agreement is found by a court to be invalid, unenforceable, or illegal, the remaining provisions shall continue in full force and effect.

No failure or delay by either party in exercising any right or remedy under this agreement shall constitute a waiver of that right or remedy.

Complaints: If the Seller has a complaint about iAutoMotive’s service, they should contact iAutoMotive in writing at complaints@iautomotive.co.uk. iAutoMotive will acknowledge all complaints within 5 working days and aim to resolve them within 8 weeks. If the Seller is not satisfied with iAutoMotive’s handling of a complaint, they may be entitled to refer the matter to an Alternative Dispute Resolution (ADR) provider. Details of applicable ADR schemes will be provided in iAutoMotive’s response to any complaint.

Consumer Rights Act 2015 — your rights as a consumer

If you are an individual (not a business) entering into this agreement, you may have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 (including a 14-day right to cancel distance contracts).

Nothing in this agreement is intended to limit or exclude any rights you have under applicable consumer protection legislation.

If you are unsure about your rights, you can seek independent legal advice or contact Citizens Advice on 0808 223 1133.

iAutoMotive Ltd · Vehicle Consignment Agreement v1.0 · March 2026